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Privacy Policy
PRIVACY POLICY — Imperial Fruit Market
Imperial Fruit Market (“we”, “our”, or “us”) is committed to protecting your personal information and complying with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website or services.
1. Information We Collect
We may collect and process the following information:
1.1 Personal Information
- Name and surname
- Contact details (email address, phone number)
- Delivery address
- Billing details (excluding card numbers stored by third-party processors)
1.2 Order & Account Information
- Order history
- Delivery notes
- Account login details (if applicable)
1.3 Website Usage Information
- IP address
- Browser type
- Cookies and tracking data to improve website performance
- How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your customer account
- Communicate order updates or service-related information
- Improve our website and service delivery
- Comply with legal obligations
We do not sell or share your personal information with unauthorised third parties.
- Data Storage & Security
We take reasonable technical and organisational measures to secure your data against loss, theft, or damage.
Your data is stored securely and only accessed by authorised personnel.
- Sharing Your Information
We may share your information with trusted service providers such as:
- Delivery partners
- Payment gateways
- IT and website service providers
These partners are required to maintain strict confidentiality and comply with POPIA.
5. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for marketing communication
- Lodge a complaint with the Information Regulator
6. Cookies
Our website may use cookies to:
- Improve your browsing experience
- Analyse website traffic
- Store basic user preferences
You can disable cookies in your browser settings, but this may affect website functionality.
7. Changes to This Privacy Policy
We may update this policy from time to time. The updated
version will always be available on our website.
8. Contact Us
If you have any privacy-related questions, please contact
us:
📧 Email: sales@impfruit.co.za
📞
Phone: 0164221532